ICT Consulting — a product of their own, taken to production.

Solution
Build
Effort
1.5 FTEon average
Together for
2 yearssince 2024
Status
Active
ICT Consulting

01 · The client

A Milan-based technology and strategy consultancy focused on telecommunications, working with operators on networks, systems and processes.

Website
ictc.it
Headquarters
Milano
Founded
1998
People
50-100

02 · The trigger

After years of guiding their clients' technology choices, a product of their own.

ICT Consulting wanted to bring a product of its own to market. Our name came from one of their contacts, already a client of ours: they were looking for a partner who had walked that road before and could walk it with them.

03 · The technical problem

Moving from consulting to product means adding a new trade alongside one you already do well. A product is measured by what happens once the software is in the hands of people who use it every day: releases, failures, costs, security, maintenance. ICT Consulting brought the market knowledge and the product vision; what was needed was the experience of people who build software every day. And from the start they chose not to hand everything off: the product had to stay theirs, including the ability to keep evolving it with a team of their own.

04 · What we did

We acted as their technology partner: the architecture decisions, the path to production, how to release and how to keep the system under control. Meanwhile ICT Consulting built an internal team, and we worked alongside it on the real work — code review, testing, releases, ways of working — handing over best practices as the team was ready to take them on.

Who works on the productAstroreiICT Consulting in-house team202420252026today
  • Astrorei
  • ICT Consulting in-house team
We worked alongside the in-house team on real work, handing over the practices as it was ready to take them on. Indicative trend.

05 · Where things stand now

The product is in production and the collaboration continues. The internal team takes on a growing share of the work; we stay alongside wherever experience is needed.